FAQ

How much is postage?

This depends on what you are buying and where you live.

Within Australia it is usually around $10 - $15 for an average parcel order.  For smaller items such as bibs and costumes it is $5.

International postage varies from $22 - $28 depending on where you are in the world.

Please note that if you are buying a few bears / products at a time these prices will increase. 

How long does postage take?

This varies on the destination but it is usually around 3- 10 business days within Australia.  Where possible I will send you a tracking number.

International registered postage on average takes no longer than 2 weeks in my experience but please be aware that it is out of my hands once it hits the post office. 

Do you offer international postage?

Yes we do. We offer world wide registered post.

Do you take custom orders?

We take custom pre orders as often as possible. These creations take time to make and we don't want to rush them :)

To keep up to date with when they are available, follow us on Facebook and Instagram.

How long do custom orders take?

Orders usually take about 2 - 3 weeks for a finished product photo, but if you're wanting 'extra' it may take longer.

Can you make me something else?

Between the three people behind this business there is no harm in asking for something else!  We have made extras for people including headbands, pants and large sized quilted blankets.

Are your creations safe for babies?

We do our best to create items that are safe for your children and as mums ourselves, this is something we are very particular about! I would suggest, just like any other toy you have for your little one, always check for wear and tear.

Do you offer wholesale?

Yes we do offer wholesale if we are able to fulfil orders. Please contact us for more information.